Disclaimer

General Information

The information provided on the Ahana Hillside website is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.

Booking & Payments

All bookings are subject to availability. Prices displayed on the website are in Australian Dollars (AUD) unless otherwise stated and may change without notice. Payment processing is handled securely through Stripe. Ahana Hillside does not store your payment card details.

Cancellation policies and refund terms will be communicated at the time of booking. Please review these carefully before confirming your reservation.

Property & Safety

Ahana Hillside is a rural property in a tropical rainforest setting. Guests should be aware that:

• The property is located on a hillside with uneven terrain
• Native wildlife, including insects and reptiles, may be present
• Mobile phone reception may be limited in some areas
• Guests are responsible for their own safety and the safety of their belongings
• Campfires must only be lit in designated fire pits and in accordance with local fire regulations

Limitation of Liability

To the fullest extent permitted by law, Ahana Hillside shall not be liable for any loss, injury, or damage arising from your use of the property or this website. This includes, but is not limited to, direct, indirect, incidental, or consequential damages.

External Links

This website may contain links to external websites (such as Booking.com, Stripe, and others). Ahana Hillside has no control over the content or availability of these sites and accepts no responsibility for them.

Third-Party Experiences & Activities

Ahana Hillside features a curated selection of local tours, activities, and experiences on our website. These experiences are provided, operated, and managed by independent third-party operators and are booked through Viator, an external platform.

Ahana Hillside is not the provider, operator, or agent for any of these experiences. By clicking through and booking an experience, you are entering into a contract directly with the tour operator and/or Viator.

Ahana Hillside accepts no responsibility or liability for:

• The quality, safety, or availability of any third-party experience
• Cancellations, schedule changes, or no-shows by the tour operator
• Refunds, disputes, or payment issues — these are handled directly by Viator and the respective operator
• Any injury, loss, or damage arising from participation in a third-party activity

Ahana Hillside may earn a small affiliate commission when you book an experience through the links on our website. This comes at no additional cost to you.

We encourage guests to review the terms, cancellation policies, and conditions of each experience on Viator before booking.

Events, Retreats & Private Bookings

Ahana Hillside offers its grounds for private events, yoga retreats, wellness weekends, and small group gatherings. All event and group bookings are subject to a separate enquiry and quotation process.

Please note:

• Event pricing, availability, and terms are provided on a per-enquiry basis and are not guaranteed until confirmed in writing
• The event organiser is responsible for the behaviour of all attendees and for any damage to the property during the event
• Ahana Hillside reserves the right to decline or cancel any event booking at its discretion
• Noise, fire, and safety regulations must be observed at all times — failure to comply may result in early termination of the event
• Ahana Hillside is not liable for any injury, loss, or damage sustained by event attendees during their stay

All event enquiries submitted through our website are subject to the same privacy and data handling practices outlined in this disclaimer.

Privacy

Personal information collected through bookings and contact forms (such as name, email, and phone number) is used solely for the purpose of managing your stay and communicating with you. We do not sell or share your personal information with third parties except as required to process your booking.

Changes to This Disclaimer

Ahana Hillside reserves the right to update or modify this disclaimer at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Contact

If you have any questions about this disclaimer, please contact us.